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When our jobs have been disrupted by technologies, how should we do to survive?

It is natural for people to be concerned about how technologies will change the future of work, but Singularity University faculty John Hagel looks at it on the bright side.

“Given the way most work is defined – routine tasks that are done according to processes – most of that work over time will be taken,” Hagel said. “On the other side, our view is there is potential to redefine work as a result, to make it more appropriate for humans.”

John Hagel, faculty member in corporate innovation for Singularity University and co-chairman of the Center for the Edge, Deloitte & Touche, will speak at the Singularity University Summit to be held in Bangkok 19-20 June.

Gathering as a global learning and innovation community, Singularity University explores using exponential technologies to tackle the world’s challenges. These technologies include artificial intelligence (AI), machine learning, robotics, and Internet of Things (IoT).

Hagel highlighted IoT as a critical and often overlooked area. It generates far more data than ever before about the environment humans work and operate in, he added.

“Each one [of the techologies] is improving exponentially, but the combination together is really rapidly changing the way we think about the future of work” Hagel said.

Headquarered at NASA Research Park in Silicon Valley, Singularity University offers a collaborative platform for individuals and organizations to learn, connect and innovate breakthrough solutions using accelerating technologies.

SU was founded in 2008 by renowned innovators Ray Kurzweil and Peter H. Diamandis with program funding from leading organizations including Google, Deloitte, and UNICEF.

The Singularity University community includes entrepreneurs, corporations, development organizations, governments, investors, and academic institutions in more than 110 countries.

While many people worry that they have to acquire technological skills in order to survive in the future workplace, Hagel advised that the best way for individuals to prepare is to cultivate capabilities that are intrinsically human.

“Everything from curiosity and creativity and imagination, to emotional intelligence and social intelligence,” he said. “That would prepare us to be much more creative problem solvers and identifiers of opportunities to create much more value for the companies and organizations we work with.”

Passion is key, Hagel explained. As exponential technologies change the world, people can turn this challenge into an opportunity for each individual to figure out what drives them.

“Ultimately the most passionate workers we believe are the ones that are going to be most successful in this new world,” he said.

What are the types of skills or jobs that will survive the age of AI and automation in the future? Hagel sums up these types of jobs as creators, coaches and composers.

Creators are those creating innovative new products and services, he said.

“That’s now more feasible and accessible for everyone, given things like 3D printing and additive manufacturing technologies,” he said.

Coaches are “trusted advisors” helping others to become better and faster at what they are doing.

“In a world of increasing performance pressure, those coaches are going to be hugely valuable,” Hagel said.

Composers are those who compose experiences. As people get more affluent, they are hungry for experiences rather than products, Hagel said.

“What is an experience that can be much more fulfilling and rich for each of us? The composers of those experiences will be richly rewarded in the future.”

These issues will all be discussed at the Singularity University Summit. The summit brings the world’s leading speakers and experts on exponentially accelerating technologies together with Thailand’s and Southeast Asia (SEA)’s leaders to provide knowledge and insight necessary to stay ahead in an exponentially changing world. More information about the summit

The much anticipated annual summit brings together a distinguished roster of speakers as well as a global community of participants.

“It’s a very rich set of participants that come together in terms of concern and curiosity about where the future is taking us,” he said.


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